Self Assesment Form - Zero Barriers

PREMISES (PHYSICAL ACCESSIBILITY)

Premises (physical accessibility) Please tick any accessible features of your business:

Accessible and easy to locate business entrance and exit (not raised, wide enough, has no obstacles, door handles are well within reach or left open if possible, contrasting colour around entry)

YES

Designated accessible parking bay for people with disability either onsite or nearby and an accessible path of travel from parking bay to business.

YES

Accessible toilet for people with disability either onsite or nearby (enough space for a wheelchair and a carer)

YES

Clear, well-marked business signage that can be easily understood and welcoming to a diverse range of customers

YES

Well-lit, easy to identify and tidy service counter with wide enough space for pram/wheelchair/walking frame to move past

YES

Well-lit, tidy aisles with wide enough space for pram/wheelchair/walking frame to pass someone

YES

Floors and surfaces are non-slip, use contrasting colour showing change of level and has no obstacles

YES

Stairs have necessary balustrades, colour contrasting nosing’s and tactiles to warn of any level change hazard.

YES

Marketing and Customer Service. Please tick any inclusive features of your business.

All customers including people with a disability feel welcomed at the entry and inside the business premises (e.g. staff greets them with a smile and offers a friendly service)

YES

All customers including people with a disability feel encouraged to ask for help inside the business or directions to facilities outside the business (e.g. staff helps when needed, where the nearest accessible toilets are)

YES

All customers including people with a disability feel they can easily provide feedback including complaints and suggestions (e.g., staff eagerly listens to feedback and/or pen and paper are available for customers to write feedback)

YES

Staff communicate well with all customers including people with disability (for example, they are patient, helpful and speak in a clear manner)

YES

Staff understand that customers may have differing disability needs and works to provide the appropriate support (e.g., welcomes a customer with a companion animal)

YES

Information for goods or services within the business premises is provided using pictures and/or visual representations at a scale that supports people differing needs (for example, signage, shelf labels, menu)

YES

Business can be contacted in multiple ways including phone, SMS, email and/or website to enquire about a good or service or plan their access to the premises.

YES

Business promotion uses different media platforms or shop front windows uses pictures and/or visual representations at a scale that supports people differing needs. (e.g. restrict clutter inside or outside of shop windows to allow people to see what’s on offer)

YES

SELF ASSESSMENT FORM

PREMISES (PHYSICAL ACCESSIBILITY)

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SELF ASSESSMENT FORM

PREMISES (PHYSICAL ACCESSIBILITY)

Section Break

What's in it for your business?

Get Informed

Get an Assessment

A Project of

Menu

Forms

Zero Barriers Members