Zero Barriers is a free business and service support project that aims to eliminate barriers for people with disability when shopping, using services or participating in activities in their local communities.

Why Zero Barriers?

It’s good for business

Almost 1 in 5 Australians have some kind of disability. That is a huge segment of the population.  Often called ‘the overlooked consumer’, customers with disability have spending power, choices and they are vocal about the type of service they receive. Meeting the needs of customers with disability means more business and increased profitability.

It shows you care

Being inclusive and accessible shows that your business cares about the whole community and that you are respectful of all people,  irrespective of their ability.

WE HELP BUSINESSES
CONNECT TO PEOPLE IN THEIR COMMUNITY BY MOVING TOWARDS

ZERO BARRIERS

It’s easy

Being disability inclusive doesn’t have to involve huge changes or major renovations. In many cases, small layout changes, minor inclusions and an understanding of how to better communicate with customers with disability is all that is required.

It’s the law

The Disability Discrimination Act 1992 (the Act) makes it unlawful to discriminate, in the provision of goods, services or facilities, against people on the basis that they have, or may have, a disability.

What’s in it for your business ?

Businesses and services that become a part of the Zero Barriers project can benefit in a number of ways:

  • They become a part of a recognisable movement through the Zero Barriers logo that can be displayed in their shopfront and on their digital media and marketing materials
  • They have access to the Zero Barriers Accessibility Guide, providing them with information and resources to reduce barriers
  • They are included in the Zero Barriers Business Directory
  • They are provided with the monthly Zero Barriers Newsletter, providing ongoing support through Zero Barriers news, updates and information
  • They become eligible for nomination for and may receive a Zero Barriers Business Excellence Award

Find what you need here

How It Works

Find out the steps involved in becoming a part of the Zero Barriers community

Self-Assessment form

Is your business accessible to people with disability? Take the test to find out here

Newsletter

Find out the latest news and information about Zero Barriers in our monthly newsletter here.

Members Directory

Find out which businesses and services are disability inclusive

What Business Say 

Find out what businesses and services are saying about being a part of the Zero Barriers project

In the Media

Zero Barriers are making a big impact in the Community. Find out what people are saying about this project.

Nominate them here

How the Zero Barriers logo came to be

The Zero Barriers logo was designed by a group of people with disability in consultation with a local art therapist. When a customer sees the Zero Barriers logo, they can rest assured that this business or service is disability friendly.

It’s easier than you might think to become a part of Zero Barriers. Just complete the Self-Assessment Form, and use the tips and suggestions provided under the ‘Accessibility Guide’ tab of this website to make your business more disability friendly. Once verified, we will mail you the Zero Barriers logo sticker as well as a digital logo to use in your promotional material and your website.

Once recognised as a Zero Barriers business or service, we publish details of your business in the Zero Barriers Directory where customers with disability and their families can find accessible businesses. You will also qualify to enter the Zero Barriers Accessibility Awards.

Complete Our Business
Self Assessment Form

Complete the registration and you will be directed to the Self Assessment Form.
Once completed, we will be in touch.

REGISTER HERE

Some Inspirational Stories from the Community

Rashay’s Punchbowl

Rashay’s Punchbowl went above and beyond towards becoming one of the most inclusive restaurants in NSW; they trained their staff in AUSLAN, hired 5 new hard of hearing staff members and introduced a low sensory hour for families with children on the Autism Spectrum. Through becoming more disability friendly, their business has grown from strength to strength, with more custom from people with disability and their families. Rashays saw that as a long-term investment resulting in more customers accessing its restaurants and a more inclusive and happy community overall.

C&M Aquatics

C&M Aquatics, a well-established swim school in Padstow, provides training to its staff to ensure that they are well-equipped in supporting their students with disability. Their swim classes are inclusive of all students including those with disability. By being inclusive, they have become recognised in the community as an inclusive business.

SIGN UP TO OUR NEWSLETTER